Privacy Policy
Last updated: October 2026
Bag Factory Europe respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the rights available to you.
1. Data Controller
The data controller responsible for the processing of personal data through this website is:
Bag Factory Europe
Operated by FOP Horzei T. S.
Pryashivska Street 6
Mukachevo, 89600
Ukraine
Tax ID: 3094800088
Email: info@bagfactoryeurope.com
2. Information We Collect
We may collect personal information when you contact us, submit an inquiry, request information about manufacturing services, or otherwise communicate with us through the website.
This may include:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Estimated order volume
- Project details and product requirements
- Files, specifications, or other information you choose to provide
- Technical information related to your use of the website, such as IP address, browser type, device information, and website activity
We only collect information that is relevant to operating our website, responding to inquiries, providing our services, and managing potential or existing business relationships.
3. How We Use Your Information
We may use your personal information to:
- Respond to inquiries and requests
- Evaluate potential manufacturing projects
- Prepare quotations and discuss production requirements
- Communicate with prospective and existing clients
- Provide and manage our services
- Maintain the security and functionality of our website
- Analyze website performance and improve the user experience
- Comply with applicable legal and regulatory requirements
We do not sell your personal information.
4. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we process personal data on one or more of the following legal bases:
Contractual necessity: when processing is necessary to respond to a request before entering into a contract or to perform an existing agreement.
Legitimate interests: when processing is necessary for legitimate business purposes, such as responding to business inquiries, maintaining client relationships, protecting our website, and improving our services, provided those interests do not override your rights and freedoms.
Consent: when you have specifically agreed to certain processing, such as optional cookies or marketing communications.
Legal obligation: when processing is necessary to comply with applicable law.
These are recognized legal grounds for processing personal data under the GDPR. European Commission
5. Contact and Inquiry Forms
When you submit an inquiry through our website, we use the information you provide to review your request and contact you about your project.
Information submitted through an inquiry form may be retained for as long as reasonably necessary to respond to your request, evaluate a potential business relationship, maintain relevant business records, and comply with applicable legal obligations.
Please do not submit confidential product information, trade secrets, or proprietary designs through a general website form unless appropriate confidentiality arrangements are already in place.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies that are necessary for the website to function or that help us understand how visitors use the website.
Where required by applicable law, non-essential cookies, including analytics or advertising cookies, will only be used after you have provided consent.
You can manage your cookie preferences through the cookie settings available on the website.
Cookies may be first-party cookies set by Bag Factory Europe or third-party cookies associated with services used on the website. European Commission
7. Third-Party Service Providers
We may use third-party providers to support the operation of our website and business. These may include website hosting providers, analytics services, email providers, form-processing services, cloud storage providers, and other technical service providers.
These providers may process personal information on our behalf only where necessary to provide their services.
We may also disclose personal information when required by law or when reasonably necessary to protect our legal rights.
8. International Data Transfers
Because Bag Factory Europe works internationally and may use service providers located in different countries, personal information may be processed outside the country in which you are located, including outside the European Economic Area.
Where applicable, we take appropriate measures to protect personal information transferred internationally in accordance with applicable data protection law.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to maintain business records, respond to inquiries, fulfill contractual obligations, resolve disputes, and comply with legal requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Your Privacy Rights
Depending on where you are located, you may have certain rights regarding your personal information.
Under the GDPR, these may include the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Restrict certain processing
- Object to certain processing
- Receive certain personal data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with an appropriate data protection authority
These rights are subject to certain conditions and exceptions under applicable law. European Commission
To exercise your privacy rights, please contact us at info@bagfactoryeurope.com.
11. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.
The date at the top of this page indicates when the Privacy Policy was last updated.
14. Contact
If you have questions about this Privacy Policy or how we process your personal information, please contact:
Bag Factory Europe
FOP Horzei T. S.
Pryashivska Street 6
Mukachevo, 89600
Ukraine
Email: info@bagfactoryerupe.com